Launch Training Group Pty Ltd trading as Launch Us · Last updated July 2026
Launch Training Group Pty Ltd trading as Launch Us is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website launchus.io, from your website, from media and publications, from other publicly available sources, from cookies, social media channels and from third parties. We don't guarantee website links or the policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only: for the primary purpose for which it was obtained; for a secondary purpose that is directly related to the primary purpose; with your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following: to third parties where you consent to the use or disclosure; and where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Launch Us will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records.
This Privacy Policy is subject to the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland, Australia. This applies regardless of your location when accessing our website or website content.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us at:
PO Box 2700, New Farm QLD 4005
info@launchus.io
Parties: You will be referred to throughout these Terms of Use as ("you" or "your"). Launch Training Group Pty Ltd trading as Launch Us will be referred to throughout as Launch Us ("we" or "our").
Overview: Launch Us (Website Owner) owns and operates this website. Access to and use of this website and the products and services available through it (collectively, Services) is subject to the following terms, conditions and notices (Terms of Use). By using the Services, you agree to all of the Terms of Use, as may be updated by us from time to time. You should check this page regularly to take notice of any changes.
We reserve the right to amend these Terms of Use from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.
Our privacy policy, which sets out how we will use your information, is set out above. By using this website, you consent to the processing described in the privacy policy and affirm the accuracy of all data you provide.
This website may contain links to other websites ("Linked Sites"), which are not operated by the Website Owner. We have no control over the Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon any other person's proprietary rights; send any unsolicited advertising or promotional material ("spam"); or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Violating this provision would constitute a criminal offence and we will notify the appropriate law enforcement authorities and reveal your identity in such a case.
You may not access or use our website if you are a direct competitor of our business, except with our prior written consent. In addition, you may not access or use our website for purposes of monitoring its availability, performance, or functionality, or for any other benchmarking or competitive purposes.
The intellectual property rights in all software and content (including photographic images) made available to you on or through this website remain the property of the Website Owner or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you.
Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, we exclude all warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Launch Us is neither a law firm nor a firm that provides professional advice of any other kind. The information provided on the Launch Us website is of a general nature only and does not constitute legal, financial, insurance, investment, accounting, or other professional advice. You should make your own enquiries before acting or relying on any information made available to you, and consult a qualified professional in your jurisdiction where relevant. The products and services provided by Launch Us are in no way a substitute for these types of services and are especially not a substitute for legal services.
You acknowledge that our website uses cookies and that the main purpose of these cookies is to identify users of the Launch Us website and to prepare customised web pages tailored to them. Whilst cookies do not identify you personally, they may link back to a database record about you. We use cookies to monitor usage of the website — including when and how frequently you visit, how long you use it, the approximate location you access it from, whether you access it from multiple devices, and what pages you view — so that we may serve you more effectively.
You agree to indemnify, defend and hold harmless the Website Owner, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of the Terms of Use.
We retain the right in our absolute discretion at any time and without notice to amend, remove or vary the Services or any page of this website. If any part of the Terms of Use is unenforceable, the enforceability of any other part will not be affected and all other clauses remain in full force and effect.
Please email us at info@launchus.io if you have any feedback, questions or concerns, and we will make every effort to resolve, rectify and answer your queries in accordance with our complaints procedure.